Learning and Assessment Kit-BSBTWK501 Lead diversity and inclusion New Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

SISOCYT004 Ride off road bicycles on easy trails Group A

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK548 Model preferred system solutions ICTSAD501 Model data objects ICTSAD502 Model data processes ICTSAS506 Update ICT system operational procedures ICTSAS520 Develop detailed test plans ICTSAS530 Use network tools Group O ICTNWK562 Configure internet gateways ICTDBS507 Integrate databases with websites ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives BSBPMG513 Manage project quality ICTCYS407 Gather

weeds and diseases AHCDRG305 Install drainage systems AHCECR301 Maintain native ecosystem areas * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBTWK501 Lead diversity and inclusion New Core units FNSPIM313 Work withinOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to