LLND Kit-CHCECD007 Maximise participation in work by people with disability Learner Resources (Skill Set) Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FDFOHS2001A Participate in OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FDFFS2001A Implement the food safety program and procedures SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks FBPOPR2024 Operate a cooling

and compliance obligations under ASQA Practice Guides

Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-CHCECD007 Maximise participation in work by people with disability Learner Resources (Skill Set) Units of competency SITXCCS007 EnhanceEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational