SCORM Compliant Package-HLTSTE003 Sterilise loads Learner Resources (Skill Set) ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming technique ICTSAS432 Identify and resolve client ICT problems Elective units ICTNWK420 Install and configure virtual machines ICTNWK421 Install

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and practices in the workplace UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units ICTICT214 Operate application software packages BSBOPS203 Deliver a service to customers BSBSTR502 Facilitate continuous improvement BSBTWK502 Manage team effectiveness ICTTEN419 Implement and troubleshoot enterprise routers and switches UEEAS0001 Assemble electronic components UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

SCORM Compliant Package-HLTSTE003 Sterilise loads Learner Resources (Skill Set) ethics and privacy policies in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.