Assessment Kit-SITXCCS016 Develop and manage quality customer service practices CPC Core units AVIE5002 Apply air

Core units AVIE5002 Apply air traffic control communication procedures and services AVIF5003 Manage human performance and team resources during air traffic control operations AVIF5013 Provide search and rescue alerting and emergency response AVIW5013 Operate air traffic control equipment and workstations AVIY5022 Manage traffic flow AVIZ5049 Manage situational awareness in the air traffic control environment Electives AVIY5049 Provide area control services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCBIO301 Identify and report signs of unusual disease or pest AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

mobile homes and mobile workplaces CPCPGS3052 Maintain Type A gas appliance CPCPGS3055 Install gas sub-meters CPCPDR3025 Plan layout and install vacuum drainage systems RIIWHS202E Enter and work in confined spaces RIICTT306E Install cure in-place linings for existing pipeline systems CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCPRF2022 Select and install roof sheeting and wall cladding CPCPRF3021 Receive roofing materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITXCCS016 Develop and manage quality customer service practices CPC Core units AVIE5002 Apply airOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of