Learner Resources-BSB40120 Certificate IV in Business Learner Guide Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace BSBFIM601 Manage finances BSBMGT517 Manage operational plan BSBMGT617 Develop and implement a business plan SITXCCS008 Develop and manage quality customer service practices SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXFIN005 Manage physical assets SITXGLC001 Research and comply with regulatory requirements SITXHRM003 Lead and manage people SITXHRM004 Recruit

literacy and numeracy skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

explosives and prohibited items AVIG0001 Work effectively in a transport security environment AVIO0007 Control access to and exit from a security sensitive area AVIO0008 Establish and maintain a sterile sensitive area Electives AVIO0011 Manage disruptive behaviour and unlawful interference within a transport security environment AVIO0004 Conduct frisk search of persons AVIO0005 Conduct screening using explosive trace detection AVIO0012 Manage the flow of items for screening by X-ray screening equipment AVIO0014 Screen articles by interpreting X-ray images AVIO0006 Conduct vehicle search for access to security sensitive areas CPPSEC3121 Control persons using empty hand techniques CPPSEC3128 Conduct security screening using walk-through metal detection equipment CPPSEC3130 Conduct security screening using hand-held metal detectors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSB40120 Certificate IV in Business Learner Guide Core units SIRXCEG001 Engage theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all