Training and Assessment Strategy-HLT23221 Certificate II in Health Support Services CHC selection and induction of staff

selection and induction of staff BSBLED401 Develop teams and individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURETR128 Diagnose and repair instruments and warning systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURETR132 Diagnose and repair automotive electrical systems AURETR135 Apply knowledge of petrol and diesel engine operation AURETR143 Diagnose and repair electronic body management systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines Elective Units AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETH011 Depower and reinitialise hybrid electric vehicles AURETR008 Remove and replace electrical units and assemblies AURETR011 Install basic ancillary electrical systems and components AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETR115 Inspect

Trainer/Assessor Assessment PackThe trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i

Training and Assessment Strategy-HLT23221 Certificate II in Health Support Services CHC selection and induction of staffYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.