Learner Guide-BSBFNG406 Assist in developing and implementing Aboriginal and Torres Strait Islander organisational policies Training And Assessment Strategy Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency SITXFSA001 Use hygienic practices for food safety SITHKOP005 Coordinate cooking operations TAEASS301B Contribute to assessment TAEDEL404A Mentor in the workplace SITXHRM001 Coach others in job skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCASW501 Survey and report on Aboriginal cultural sites AHCECR501 Manage natural areas on a rural property AHCECR502 Conduct biological surveys AHCECR503 Design an ecological restoration project AHCECR504 Manage implementation of ecological restoration programs AHCECR505 Plan river restoration works AHCECR506 Develop and implement sustainable land use strategies AHCBER504 Manage the implementation of a biosecurity emergency control program AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIIERR201E Conduct fire team operations RIIRIS301E Apply risk management processes RIIUND207E Conduct underground lifting operations Elective units RIIENV301E Conduct atmospheric monitoring Group G RIIMCU301E Conduct specialised strata control operations Group G RIIMCU203D Conduct wheeled vehicle operations (non-articulated) Group H RIIMCU204D Conduct wheeled vehicle operations (articulated) Group H RIIHAN211D Conduct basic scaffolding operations Group H RIIHAN307E Operate a vehicle loading crane Group H RIIBLA302E Conduct shotfiring operations in underground coal mines Group I RIICOM301E Communicate information (c) Group I RIIWHS301E Conduct safety and health investigations Group I * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBFNG406 Assist in developing and implementing Aboriginal and Torres Strait Islander organisational policies Training And Assessment Strategy Core units BSBDIV501 Manage diversityOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce