The Managed Heart: Commercialization of Human Feeling animals over oceans and across continents

over oceans and across continents

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The Managed Heart: Commercialization of Human Feeling animals over oceans and across continentsIn private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion