Learner Guide-SITXCOM005 Manage conflict New Product codes and specifications UEECS0003 Assemble

codes and specifications UEECS0003 Assemble

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSL912002 Work within a laboratory or field workplace MSL922002 Record and present data MSL943004 Participate in laboratory or field workplace safety Elective units MSL952003 Collect routine site samples MSL952004 Handle and transport samples or equipment BSBCMM211 Apply communication skills HLTPAT006 Receive

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITXCOM005 Manage conflict New Product codes and specifications UEECS0003 AssembleOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce