Learner Guide-CHCECD008 Deliver services consistent with a career development framework AVI Core units BSBCUS501 Manage quality

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLED401 Develop teams and individuals FWPCOR3203 Evaluate fire potential and prevention FWPCOR4201 Monitor safety

Units of competency AHCPMG308 Implement pest management strategies AHCBIO204 Follow site biosecurity procedures FBPFSY1001 Follow work procedures to maintain food safety AHCPLY205 Grade and pack eggs for human consumption * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAAP002 Confirm physical health status HLTINF001 Comply with infection prevention and control policies and procedures HLTOUT001 Implement safe access and egress HLTOUT004 Assess and deliver basic clinical care HLTOUT008 Manage a scene HLTOUT010 Communicate in complex situations to support health care HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBMED301 Interpret and apply medical terminology appropriately CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTWHS005 Conduct manual tasks safely BSBFLM303 Contribute to effective workplace relationships HLTHPS008 Provide clinical mentoring in the work environment HLTOUT006 Transport emergency patients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CHCECD008 Deliver services consistent with a career development framework AVI Core units BSBCUS501 Manage qualityOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce